Terms and Conditions

1. OVERVIEW

This website is operated by Sukoh Throughout the site, the terms “we”, “us” and “our” refer to Sukoh. Sukoh offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

2. ONLINE STORE TERMS

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach or violation of any of the Terms will result in an immediate termination of your Services.

3. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

4. MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

5. PRODUCTS OR SERVICES

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

6. ACCURACY OF BILLING AND ACCOUNT INFORMATION

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

7. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

8. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

9. ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

10. CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

11. RETURNS OR EXCHANGES

Returns will be entertained only for damages . In the unlikely event that you receive a damaged or defective item, please notify us via email or Whatsapp within 1 day of receiving the product. Please note that the decision to accept returns wholly depends on the Parnasii Silks team. Once approved, the customer should dispatch the product to our address in its original condition. In addition, any repetitive exchange request shall not be accepted. Products, once shipped, are only eligible for returns if the above-mentioned details are authentic and valid.

Please be aware that in rare instances, if the customer dislikes the product or changes their mind after placing an order with us, it is not eligible for cancellation, exchange, or return.

12. SHIPPING

Products would be processed within 4-8 days and shipping will be done through reputed domestic/international courier company. Once your order is shipped, you will receive a tracking number to monitor the status of your package. If you have any concerns about the shipping process, feel free to contact us.

We are not responsible for delays resulting from unexpected delays by courier companies during the delivery of goods to customers, or if the customer is unavailable during the delivery.

13. CUSTOM DUTIES FOR INTERNATIONAL ORDERS

Please be aware that any customs duties or charges applicable to the ordered items will be invoiced separately to the customer by the courier company upon delivery.

14. REMOTE AREA SURCHARGE (RAS) FOR INTERNATIONAL ORDERS

In accordance with the International carrier's policies, an extra surcharge may apply if the shipping address is categorized by the carrier as a remote area. This Remote Area Surcharge (RAS) will not be applied at the time of order placement; instead, you will be notified of any such surcharge before the goods are shipped. You will be required to settle the surcharge through the website in such instances. Failure to pay the surcharge within 3 days of notification will result in the cancellation of your order.

You will be responsible for any additional taxes, import duties, or customs charges incurred during this process. In such cases, you are obligated to settle these charges directly with the carrier.

15. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at parnasiisilks@gmail.com